We are a mutual benefit society which provides our members access to quality health care services while protecting them from financial loss due to illness or injury.
Our History
We were founded in 1996, when a group of physician teachers at the University of Hawaii, John A. Burns School of Medicine, started UHA. We have been recognized consistently by Hawaii Business Magazine as one of the top 200 companies in Hawaii and in 2006 UHA was a finalist for the Pacific Business News Best in Business Award.
Our Vision and Values
Through our partnership with physicians and medical scientists, we envision ourselves as a force for continuously improving the quality of our members' health care.
We believe that the quality of our members' health care can be measured and improved and that it is our responsibility to do so. Guided by our physician leadership and our commitment to the ethical values of the medical profession, we work with our providers to identify areas that need improvement and develop and implement programs to assure that improvement takes place. This occurs while we strive to preserve and enhance a close and trusted relationship between our members, who are patients, and their physicians.
Our associates are our strength. It is they who have created an environment based on trust and respect and it is they who, working in teams, strive to understand and anticipate the needs and expectations of our customers whose satisfaction is our goal.
Leader in Quality and Service
Quality health care doesn't just happen. By meeting strict quality standards to ensure clinically sound decision-making that respects the rights of both patients and medical providers, UHA received accreditation in Health Utilization Management through URAC, an independent non-profit organization that promotes health care quality through accreditation and certification programs. For more information on URAC, visit www.urac.org.
For information on UHA's accreditation, visit http://www.urac.org/directory/DirectorySearch.aspx, and type in "University Health Alliance" under company name.
The quality of our customer services is something of which we are especially proud. That is why UHA retains over 90% of our customers.
Leader in Wellness and Prevention
Recognizing that wellness and prevention is the cornerstone of good health, UHA helps members better their lives by bettering their health. We do this by providing benefits directed at maintaining health and preventing illness, and encouraging members to take advantage of them.
UHA was the first to offer a health plan that fully covers preventive medical services with no deductible and no co-payment. Representing a landmark for Hawaii's health insurance industry, this plan covers immunizations, well-care examinations, screening tests, early detection, and disease management at 100 percent.
