Exceptional Customer Service

The quality of our customer service is something of which we are especially proud. That is why UHA retains over 90% of our customers. When you need assistance or answers to your questions — we're right here to help you without the wait.

Enrolling a new employee or changing a member's information is typically handled in three days or less. A "live" enrollment services representative is always ready to answer your call quickly, and when prior authorization is required for a necessary medical procedure, we know our response time is important for you to receive essential care.

Prompt, efficient service — at UHA, it's our commitment to you.

Hawaii's Leader in Innovative Health Coverage

We offer the state's first health plan with complete, 100 percent coverage for wellness and prevention. Services that keep members healthy and productive are fully covered, with no deductible and no co-payment. And our wellness programs offer comprehensive information and guidance on health and disease management.

Better Plans at Competitive Cost

Our full range of health plans meet the needs of Hawaii's employers, from small family businesses to large groups spanning multiple locations. We will work with you to tailor coverage that's appropriate for your company.