Here are three common reasons a claim may be denied and some helpful tips to get your claims paid without delay:
Acceptable reasons for timely filing waivers:
If none of the above reasons apply, a Claim Filing Waiver Form may be submitted with one of the following documents that support attempts of earlier claims submissions:
When requesting a waiver, please use the Timely Claim Filing Waiver Form.
If you have any questions regarding timely filing, please contact Customer Services at (808) 532-4000, extension 351, from Oahu or (800) 458-4600, extension 351, from the neighbor islands.