Important Information about Coronavirus (COVID-19) in Hawaii

UHA is committed to the health, well-being and safety of our associates, customers, and community and is working to ensure our members have information and access to the care that they need.


What should you know and do?




CALM: Stay informed

  • Obtain extra necessary medications to have enough on hand

  • Refill your prescription medications to ensure you have enough supply for an extended period. Request an extended fill prescription and consider using mail-order home delivery for your medications.

  • Have over-the-counter medicines and medical supplies (tissues, etc.) on hand to treat fever and other symptoms at home.



  • If you're sick, call your doctor and if you’re able, monitor and report your temperature. You should call ahead before visiting your doctor to help prevent spreading your illness to others.

  • UHA is here for you.

    • For questions about your UHA coverage, contact UHA Customer Services:
        (808) 532-4000 or toll free at 1-(800) 458-4600 or message us here.

    • For questions about accessing medical care, medications or how to care for yourself at home, contact UHA Health Care Services:


CARE: Protect yourself and others

  • Get vaccinated against the seasonal flu*— it’s not too late!

  • It’s strongly recommended those 6 months and older (especially the elderly and pregnant women) receive the seasonal influenza vaccination—it’s the most effective way to protect against flu.


*UHA health plans cover the seasonal flu vaccine at 100% and it is available at many local pharmacies in addition to physicians’ offices.

  • Practice simple, yet effective daily actions to help prevent the spread of respiratory illnesses:

  • Good hygiene is a must!

    • Wash hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer with at least 60% alcohol.

    • Avoid touching your eyes, nose and mouth with unwashed hands.

    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Avoid close contact with sick people.

  • Stay home if you feel ill. (Do seek immediate medical care if you feel sick with a high fever, dry cough, or difficulty breathing, and have recently traveled to areas with a high burden of the disease or were in close contact with someone who has.)

  • Pay attention to your general well-being to help keep your immune system strong:

  • Sleep enough, eat nutritious food, drink enough water and decrease stress.

  • Be sure to get care that is recommended to you by your health care professionals.



UHA members & employers, get answers to your coverage questions here:

Frequently Asked Questions