Get the Assistance you Need While Traveling Through UHA’s Assist America Program
Did you know? UHA is the only health insurance provider, in Hawaii, that offers Assist America available to all UHA members.
What is Assist America?
Assist America offers you peace of mind while traveling. Through their partnership, our members get access to these benefits:
Medical consultation, evaluation & referral. The Operations Center is staffed by trained, multilingual assistance personnel who can make immediate recommendations for any emergency situation.
Medical monitoring. Assist America maintains regular communication with patients, their families and attending medical staff, closely monitoring the quality and course of treatment.
Emergency medical evacuation. If appropriate care is not available, they will safely evacuate the member to the nearest facility capable of providing the required care.
Foreign hospital admission assistance. Assist America fosters prompt hospital admission by validating the member’s health insurance or advancing funds as needed to the hospital.
Medical repatriation. When deemed medically necessary, Assist America will provide commercial transportation home or to a specified health facility proximate to the members residence, with a medical or non-medical escort, as required.
Prescription assistance. When a prescription is lost or left behind, Assist America works with the prescribing physician and a local pharmacy to replace the member’s medicine.
Assist America America is not medical insurance, and it’s not medical care – they manage your emergency and connect you with services wherever you are. Travel assistance services must be arranged by Assist America. No claims for reimbursement will be accepted. |