Career Opportunities

Career

Becoming part of our team is much more than getting a job. It's about living a healthy lifestyle and being part of our "ohana." If you are dedicated to providing quality customer service, willing to be challenged, and committed to serving the health care needs of our community, becoming a UHA associate might be for you.

We are an equal opportunity employer with competitive compensation and excellent benefits.

We do not discriminate on the basis of age, race, sex, religion, color, national origin, ancestry, marital status, disability, sexual orientation, credit history, arrest and court record, military services, genetic information, or any other protected category recognized by Hawaii and federal laws. View UHA's Competitive Compensation & Excellent Benefits offered.


Broker Account Representative

Department: Employer Services     Work: Full-Time

GENERAL DESCRIPTION OF POSITION

Provide administrative support and customer service to assigned Broker/Brokerage and UHA employer groups to ensure client satisfaction and retention

Act as Liaison between UHA and assigned Brokers and Employer Groups to increase business development

MINIMUM QUALIFICATIONS

Skills/Knowledge

  • Able to navigate through internal and external computer systems including Microsoft Word and Excel, and have proficient PC keyboarding skills
  • Able to use acquired knowledge and willingness to learn new skills
  • Able to calculate discounts extensions, additions, ratios and allocations
  • Able to work as a contributing team member towards achieving the stated goals of management

Education/Certification/Licensure

  • High School degree required; Associate degree preferred
  • Must have a valid driver's license and proof of automobile insurance

Experience

  • Three (3) years of customer service experience required
  • Recent healthcare experience preferred

Apply Online

Health Care Services Clerk II

Department: Health Care Services Work: Full-Time

GENERAL DESCRIPTION OF POSITION

Support the Health Care Services department in daily operations

MINIMUM QUALIFICATIONS

Skills/Knowledge

  • Able to navigate through internal and external computer systems including Microsoft Word and Excel, and have proficient PC keyboarding skills
  • Able to use acquired knowledge and willing to learn new skills
  • Able to operate basic office equipment, e.g. fax machine, copier and printer
  • Familiar with Medical Terminology with ICD9/CPT/HCPCS coding preferred

Education/Certification/Licensure

  • High school diploma or GED

Experience

  • Two years of work experience in a health care related setting preferred

Apply Online

Learning and Development Coach

Learning and Development Coach

Department: Associate Services       Work: Full-Time

GENERAL DESCRIPTION OF POSITION

Analyze and determine training needs for the company. Develop and implement plans, procedures, and programs to meet specific training needs by using blended training methods. Develop and construct training manuals and aids or may supervise their development by outside suppliers. Also responsible for succession planning that includes the administration of Better Leaders and Catalytic Coaching programs.

Skills/Knowledge

  • Able to design and deliver best practice training using a variety of techniques
  • Proven presentation and facilitation skills: demonstrated ability/knowledge in conducting training and comfortable speaking to individuals and groups
  • Possess knowledge and experience of adult learning theories, needs assessment techniques, career development theories, and appropriate use of a variety of training methods
  • Proven critical thinking skills: Demonstrated ability develop or assess materials that will help associates understand the subjects being taught
  • Planning/organizing: Must plan, organize, prioritize and plan work activities, use time efficiently and develop realistic action plans to achieve results
  • Able to function as a development coach to associates and management: Pro-actively develop trust and professional rapport when working with associate and management to identify skill building activities
  • Quality control: Must demonstrate accuracy and thoroughness and monitor own work to ensure quality; ability to develop and proof training materials
  • Able to think creatively: Brings an imaginative approach to the job, inspiring innovation, risk-taking, and creative problem solving
  • Able to maintain confidentiality in daily operations
  • Knowledge of business office operations, such as filing and administrative clerical operations
  • Able to navigate through internal and external computer systems including Microsoft Word, Excel and PowerPoint, and have proficient PC keyboarding skills

Education/Certification/Licensure

  • Bachelors degree from an accredited college or university in Training and Development, Instructional Design & Performance Technology, Human Resources, Business Administration, or related field
  • Myers-Briggs Type Indicator (MBTI) certification desired
  • American Training & Development (ATD) Coaching certificate desired

Experience

  • Three years of specialized adult training experience, including planning, designing, and developing training programs
  • Business coaching and/or Human Resources experience preferred

Apply Online

Outreach Liaison

Outreach Liaison

Department: Contracting Services      Work: Full-Time

GENERAL DESCRIPTION OF POSITION

The primary purpose is to establish and maintain relations with our network of healthcare providers; to recruit new providers to our network; to assist providers to resolve claims or coding issues to educate Providers on new initiatives and other UHA services.

MINIMUM QUALIFICATIONS

Skills/Knowledge

  • Able to navigate through internal and external computer systems including Microsoft Word and Excel, and have proficient PC keyboarding skills
  • Able to use acquired skills & knowledge and willing to learn new skills
  • Proficient in CPT coding
  • Proficient in provider reimbursement and fee schedules
  • Able to problem solve 

Education/Certification/Licensure

  • Must have a valid driver’s license and proof of automobile insurance in accordance with UHA required minimums
  • Associate Degree required, Bachelor degree from an accredited college/university preferred
  • Certified Professional Coder (CPC) preferred, or a commitment to obtain the CPC credential within designated timeframe determined by department manager 

Experience

  • Two years of healthcare-related experience, health insurance preferred

Apply Online