Career Opportunities

Career

Becoming part of our team is much more than getting a job. It's about living a healthy lifestyle and being part of our "ohana." If you are dedicated to providing quality customer service, willing to be challenged, and committed to serving the health care needs of our community, becoming a UHA associate might be for you.

We are an equal opportunity employer with competitive compensation and excellent benefits.

We do not discriminate on the basis of age, race, sex, religion, color, national origin, ancestry, marital status, disability, sexual orientation, credit history, arrest and court record, military services, genetic information, or any other protected category recognized by Hawaii and federal laws. View UHA's Competitive Compensation & Excellent Benefits offered.


Broker In-House Account Representative

Department: Employer Services     Work: Full-Time

GENERAL DESCRIPTION OF POSITION

  • Provide administrative support to Account Representatives, and customer service to Brokers and UHA employer groups to ensure client satisfaction and retention.
  • Maintain Broker Service email inbox and serve as the primary contact for the Broker Service ACD phone line

MINIMUM QUALIFICATIONS

Skills/Knowledge

  • Able to navigate through internal and external computer systems including Microsoft Word and Excel, and have proficient PC keyboarding skills
  • Able to use acquired knowledge and willingness to learn new skills
  • Able to calculate discounts extensions, additions, ratios and allocations
  • Able to work as a contributing team member towards achieving the stated goals of management

Education/Certification/Licensure

  • High School degree required; Associate degree preferred

Experience

  • Two (2) years of recent customer service experience required
  • Recent healthcare industry related experience preferred

Apply Online

Business Development Representative

Business Development Representative

Department: Sales      Work: Full-Time

GENERAL DESCRIPTION OF POSITION

Responsible for achieving assigned sales goals through successful new business development

MINIMUM QUALIFICATIONS

Skills/Knowledge

  • Able to navigate through internal and external computer systems including Microsoft Word and Excel, and have proficient PC keyboarding skills
  • Able to use acquired skills & knowledge and willingness to learn new skills

Education/Certification/Licensure

  • Associate Degree from an accredited university/college or equivalent in specialized business training
  • Must have a valid driver’s license and proof of automobile insurance in accordance with UHA required minimums
  • Insurance Producer License 431:9A-102 preferred

Experience

  • Two years of recent applicable sales experience
  • Healthcare, human resources, or teaching experience a plus

Apply Online

Network Administrator

Network Administrator

Department: Information Services      Work: Full-Time

GENERAL DESCRIPTION OF POSITION

  • Responsible for ensuring appropriate availability, response times and security (collectively referred to as service levels) for all network, computer and telephony systems (collectively referred to as UHA systems) used by UHA associates, partners and customers
  • For in-house systems, responsible for the acquisition, upgrade and maintenance of all hardware and software required to achieve appropriate service levels
  • For externally provided systems, responsible for monitoring and proactively working with the external service provider to ensure continual achievement of appropriate service levels
  • Responsible for ensuring security of Personal Health Information (PHI), Confidential Member Information (CMI) and other company confidential data.
  • Work with department managers to develop, program and run reports as required or authorized by company policies and procedures

MINIMUM QUALIFICATIONS

Skills/Knowledge

  • Knowledge and experience with:
    • Server operating systems and applications such as UNIX/LINUX, Windows Server 2008/2012, Active Directory and Microsoft SQL Server
    • Network systems such as LAN/WAN switches, routers, firewalls, forward/reverse proxies and DNS
    • End-user systems and applications such as Microsoft Office, Crystal Reports, VPN and RDP
  • Able to use acquired skills & knowledge and willingness to learn new skills
  • Knowledge and experience with project management tools and methodologies such as Microsoft Project, critical path management, resource allocation and issue logging/resolution. Able to analyze, plan, organize and implement complex projects with a minimum of supervision
  • Staff member must meet reasonable performance standards as approved by management

Education/Certification/Licensure

  • Associate degree, Bachelor’s degree preferred in CIS or related field of study, or industry standard certifications such as CCNA/P, CCIE, MCSA/E, CompTIA.
  • Must have a valid driver’s license and proof of automobile insurance

Experience

  • Five years work experience in network and computer systems administration

Apply Online