Terms and Conditions of Use

Thank you for visiting uhahealth.com. If you are not yet a customer of UHA, we hope you will join us. You’ll find that we have exceptional dedication to your health care and we will provide you with quality customer service every step of the way. Please read the terms and conditions of use in this agreement carefully. If you proceed to use this Site, you are agreeing to abide by terms and conditions of use (the “Terms”).

THIS AGREEMENT WILL BE GOVERNED AND CONSTRUED EXCLUSIVELY BY ITS TERMS AND BY THE LAWS OF THE STATE OF HAWAII WITHOUT GIVING EFFECT TO ITS CONFLICTS OF LAWS PROVISIONS. IN ANY ACTION OR PROCEEDING AS TO THIS AGREEMENT, YOU AND UHA AGREE TO SUBMIT TO THE JURISDICTION OF THE STATE AND FEDERAL COURTS LOCATED WITHIN THE STATE OF HAWAII.

UHA provides the uhahealth.com website (the “Site”) to allow our members, group administrators, providers and other users to learn about our health plan services, view health-related information, locate participating providers, and arrange services with UHA. THIS SITE DOES NOT PROVIDE MEDICAL ADVICE.

The information provided on this Site is intended to supplement, not to replace, consultation with a physician or other qualified health care professional. Always seek the advice of a professional health care provider with any questions or concerns you may have regarding medical symptoms or a medical condition.

By entering and using the Site, you agree to the Terms. If you do not agree to these Terms, you may not use the Site. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms at any time. Please periodically review the Terms posted on the Site because your continued use of the Site means that you accept those changes.

Violation of any of the Terms is grounds for termination of your Site privileges and/or your registration on this Site. We reserve the right in our sole discretion to determine whether you have violated any such Terms, and you agree that our decision will be final and binding.

This Site may provide links to other websites (“third-party sites”) as a service to you. These third-party sites are neither owned nor maintained by UHA. We are not responsible for the content, security and/or accuracy of any information contained in these third-party sites, or for the personal or health information you choose to provide them. Please review the privacy statement and any Terms for each website you visit. Your use of any link provided on this Site is entirely at your own risk; use of any link(s) on this Site waives any and all claims against UHA related to use of the link(s).

Although UHA attempts to warn users that they are leaving uhahealth.com when they click on a link to a third-party site, we do not guarantee that users will receive such an alert.

You may be asked to provide personal information through this Site for the purpose of seeking a quote, finding health information, or in connection with other services provided to you by UHA. Although some of this information may be health related information, which may be individually identifiable, the information is not a medical record, and is not, under the HIPAA Privacy Rule, considered information we maintain in a designated record set. Such information, however, will be treated confidentially, in accordance with applicable law.

The email function on our Site is not guaranteed to be a completely secure and confidential means of communication. Consequently, please do not send personal medical questions or information through the Site’s email.

UHA strives to be a valuable resource of timely information for our users, however we cannot ensure that the information we provide is exhaustive, complete or that it necessarily will include all of the most recent information available. The information on the Site is intended for use in the state of Hawaii. Other states (and countries outside the United States) may have laws, regulatory requirements, and health practices that differ from those in Hawaii and may require references to different or additional information. Because of these various laws, regulations, and health practices, information designed to be used in one state may not be appropriate for residents of or users from states other than Hawaii, and any such non-Hawaii users hereby agree that they do so at their own risk and waive any and all claims against UHA arising therefrom.

UHA and its affiliates and respective licensors retain all copyrights and other proprietary rights in or relating to any content provided on this Site. The name “UHA,” “University Health Alliance,” “UHA Health Insurance,” and associated logos are proprietary trademarks and service marks of UHA.

The contents of the Site, including but not limited to text, graphics, images and software (the “Content”), are protected by copyright under both United States and foreign laws, and UHA retains all right, title and interest in and to the Content, all copies thereof, and all copyrights and other proprietary rights to the Content. Content may not be downloaded, distributed, stored, reused, reposted, modified, or otherwise used, except as provided in this agreement, without the express written permission of UHA.

Except for downloading and printing a small number of copies of the Content for your personal use only, you may not download, store, reuse, repost, modify, sell, transfer, reproduce, transmit, distribute, perform, display, or otherwise use this Site’s Content without the express consent of UHA. You may not reverse-engineer, disassemble or decompile any software included in the Content. The Content is subject to change without notice at the sole editorial discretion of UHA.

Nothing contained herein shall be construed as conferring, by implication, estoppel or otherwise, any license or right under any patent or trademark of UHA or any third-party. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any UHA copyright.

UHA actively enforces its intellectual property rights to the fullest extent of the law.

UHA does not make any representation or warranty concerning errors, omissions, delays or other defects in the information and/or services supplied to users of this Site, or that its files are free of viruses, worms, trojan horses, or other code that include or manifest contaminating or destructive characteristics.

THIS SITE, ITS CONTENT AND ALL SITE-RELATED SERVICES ARE PROVIDED “AS IS,” WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, COMPLETENESS, TIMELINESS, CORRECTNESS, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR USE, APPLICATION OR PURPOSE. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, ALL SITE-RELATED SERVICES, AND HYPERLINKED WEB SITES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY UHA OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OF ANY KIND. ANY REFERENCES TO SPECIFIC PRODUCTS OR SERVICES ON THIS SITE DO NOT CONSTITUTE OR IMPLY A RECOMMENDATION OR ENDORSEMENT BY UHA UNLESS SPECIFICALLY STATED OTHERWISE.

By using this Site, you accept and agree to hold UHA, its officers, directors, affiliates and representatives harmless and you waive all rights and claims against the owners of this Site and their affiliates for any reason. You understand that this means you cannot sue UHA, its officers, directors, affiliates and representatives for any reason. You also agree to indemnify and hold harmless UHA, its officers, employees, agents, and assigns from and against any damages, losses, liabilities or expenses (including attorneys’ fees) alleged to result from, or arising from, your use of the Site in a manner that violates or is alleged to violate any Terms, condition, promise, representation or warranty contained in this agreement.

USE OF THIS SITE IMPLIES YOUR AGREEMENT THAT UHA AND ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, LICENSORS, SUPPLIERS AND BUSINESS ASSOCIATES SHALL NOT BE LIABLE TO YOU FOR ANY CLAIMS, DEMANDS, CAUSES OF ACTION OR DAMAGES, WHETHER DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR OTHERWISE, AND SETTLEMENTS WITHOUT LIMITATION, INCLUDING LIABILITY ASSOCIATED WITH ANY VIRUSES WHICH MAY INFECT A USER’S COMPUTER EQUIPMENT, AS A RESULT OF YOUR USE OF THE SITE OR ANY INFORMATION YOU OBTAIN ON IT OR ANY OTHER INTERACTION WITH UHA. ALL ACCESS AND USE OF THE SITE AND ITS CONTENTS IS AT YOUR OWN RISK.

If any clause or provision set forth above is determined to be illegal, invalid, or unenforceable under present or future law, then that clause or provision is severable without affecting the enforceability of all remaining clauses or provisions.

As used herein, “UHA” refers to University Health Alliance and its affiliates, and the benefits of these Terms flow to UHA, its affiliates, officers, directors, agents, employees, licensors, suppliers and business associates.